The Bugaboo is an innovative, high end stroller with three different designs, the Frog, the Cameleon and the Bee. It has a sleek, modern design and has become a baby must-have amongst many moms around the world. Because it is more of a speciality baby item, it is not sold at many mainstream stores, and finding replacement parts or accessories for the Bugaboo can sometimes be challenging. A wear and tear issue for some Bugaboo owners is a small cut or splitting or chipping in the foam handle, but replacing it is an easy task.
Look for the 7- or 14-digit serial number of your Bugaboo stroller on the middle part of the chassis. Try to locate your receipt of purchase. Write down the serial number and have your receipt handy for your conversation with Bugaboo's customer service.
Visit Bugaboo's website which is listed in the Reference section below, or call their customer service line at 1-800-460-2922. Speak to a customer service rep and let them know you need a replacement foam handle. Based on the information you provide them, serial number and purchase date, they will be able to tell you if your handle can be replaced under warranty.
Order a replacement handle over the phone or online if you are no longer under the two-year warranty. Click on the "buy" and "accessories" tab to find and order the handle. If you are under warranty, Bugaboo will send you a replacement foam handle.
Remove the old handle by pushing in the two white buttons located at the base of the existing handle and pulling off the handle. Put the new handle in the handle slots and push until both sides click into place.