At some point in time, your RealPlayer library may become corrupted due to a virus or operating system incompatibility glitch. Often, when this occurs, error message "RealPlayer has detected a corruption in the RealPlayer database and needs to restart" will appear. Although, you will never get back the time it took for you to download your personalised song collection, you can minimise the loss.
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Things you need
- RealPlayer 14 for Windows
Start RealPlayer, click "Tools," and then click "Preferences" or click the RealPlayer logo and then click "Preferences," based on which version of RealPlayer you have installed on your computer.
Double-click "My Library" in the "Category" pane, click "Advanced," and then click the "Database" button.
Click "Restore from Backup" and click "OK" to begin the recovery and restoration of your RealPlayer library. Stop here if the process was successful; otherwise, go to the next step.
Reinstall RealPlayer. Close RealPlayer, click the Windows "Start" button, click "Control Panel," and the click "Programs."
Click "Programs and Features," click "Uninstall."
Click "My Computer" and navigate to the "c:" directory, "Program Files" folder and "Real" folder.
Delete folders: "c:\program files\common files\real\" and "c:\program files\common files\real."
Visit the RealPlayer website at Real.com and click "Free Download". Then follow the prompts to complete the download and installation.
Tips and warnings
- Remember, it is good practice to back up your files. Note that if you uninstall and reinstall RealPlayer, your music files will remain intact; however, you will have to recreate your playlists. Alternatively, after you back up your files you can export them after the reinstall.
- If you purchased ".rax" tracks from the RealPlayer Music Store and do not back up your files before unistalling RealPlayer, you may lose access to those files.
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