Internet Explorer is the Internet browser created by Microsoft and included with the Windows operating system. You may experience a problem with Internet Explorer due to a damaged file, missing registration information or an infection from a malicious program. Generally, you can fix Internet Explorer problems by resetting the Internet Explorer settings. In the event that this does not solve your problem, you may have to reinstall Internet Explorer.
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Open Internet Explorer.
Click "Tools" and "Internet Options." The Internet Options window opens.
Click the "Advanced" tab and click "Reset." The Reset Internet Explorer Settings box opens.
Click "Reset" in the Internet Explorer Settings box. Internet Explorer should now work properly. If it does not, continue to the next step.
Go to the Internet Explorer 9 download Web page (see Resources).
Click "Download" and "Run" in the File Download box.
Click "Continue" in the User Account Control box and click "Restart Now (recommended)." Internet Explorer should now work properly.
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