How to Troubleshoot a FlexiSign Pro

Written by suvro banerji
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FlexiSIGN-PRO is the flagship product of SAi (SA International). With FlexiSIGN-PRO, you can create, design and modify signs for businesses. The software comes with an integrated Adobe PostScript 3 RIP engine, ICC profile support and built-in direct drivers. Occasionally, you may encounter issues with your FlexiSIGN-PRO software. These issues often include font recognition problems, failed installation, outdated drivers and error messages. You can follow certain troubleshooting techniques to resolve such issues.

Skill level:
Moderately Challenging

Things you need

  • FlexiSIGN-PRO installation CD

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  1. 1

    Restart your computer and relaunch FlexiSIGN-PRO from the Start menu under "All Programs." Sometimes, a simple restart can resolve issues with the sign-making software.

  2. 2

    Insert the FlexiSIGN-PRO installation disc into your CD/DVD-ROM drive. Click "Open folder to view files" when the "AutoPlay" dialogue box pops up. Locate the folder labelled "FSFonts" folder. Right-click and choose "Copy." Click the Start menu and choose "Computer." Double-click your C:\ drive. Double-click "Program Files." Double-click "FlexiSign." Right-click anywhere within the folder and choose "Paste."

  3. 3

    Launch FlexiSIGN-PRO from the Start menu under "All Programs." Click the "Edit" tab and choose "Preferences." Click the "Font" tab. Browse to navigate to the "FSFonts" folder that you copied in the last step. Choose individual fonts within the folder and click "Add." Click "OK." Relaunch FlexiSIGN-PRO.

  4. 4

    Restore FlexiSIGN-PRO to its original state. Close to exit out of the FlexiSIGN-PRO software. Click the Start menu and point to "All Programs." Click the folder for FlexiSIGN-PRO and choose "Preference Manager." Select Default. Click "Load."

  5. 5

    Update the software. Click the "Help" tab from the main program top bar and choose "Check for Updates." Follow on-screen guided prompts to install all recent updates. Relaunch the program.

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