How to Troubleshoot the Fisher & Paykel GWL11 Washer

Written by meredith jameson
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How to Troubleshoot the Fisher & Paykel GWL11 Washer
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The Fisher & Paykel GWL11 washing machine has many features, such as a progress indicator, variable wash settings, a timesaver wash cycle, an energy saving wash feature and a lid lock to prevent children or others from accessing or operating the washing machine. You can purchase the washer online or in many appliance, department or home retail stores, and it carries a limited warranty. If an issue with your washer arises, troubleshoot the problem before placing a service call.

Skill level:
Moderately Easy

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Things you need

  • Towel(s)
  • Wrench (if necessary)
  • Pliers (if necessary)

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Instructions

  1. 1

    Verify that the hot water valve is turned on if the "HOT" water temperature light is flashing. Turn off the washer and place a towel under the water hoses in the rear of the washing machine. Turn the hot water valve (typically red in colour) off and disconnect the hose from the valves. Clean the inlet screen inside the water hose by removing excess debris and rinsing it with water. Reconnect the hose and firmly tighten. Turn the hot water valve back on and restore power to the machine. Choose a lower wash cycle temperature if the problem persists.

  2. 2

    Verify that the cold water valve is turned on if the "COLD" water temperature light is flashing. Turn off the washer and place a towel under the water hoses in the rear of the washing machine. Turn the cold water valve (typically blue in colour) off and disconnect the hose from the valves. Clean the inlet screen inside the water hose by removing excess debris and rinsing with water. Reconnect the hose and firmly tighten. Turn the cold water valve back on and restore power to the machine. Choose a warmer wash cycle temperature if the problem persists.

  3. 3

    Raise the drain hose if both the "HOT" and "COLD" water temperature lights are flashing. Verify that both faucets are turned on.

  4. 4

    Take items out of the washing machine if the "HIGH" water level light flashes. Make sure the feet on the washer are stable and the machine is not moving during use. Choose a higher water level setting.

  5. 5

    Select a "Deep Rinse" cycle if the "RINSE" or "SPIN" light is flashing. This indicates that too many suds are present in the washing machine.

  6. 6

    Move items around inside the washing machine if the "RINSE" or "SPIN" light is flashing at the same time as the "SPIN SPEED" light. This means the load is unbalanced.

  7. 7

    Open and shut the washer lid if the "LID LOCK" light is flashing.

  8. 8

    Turn off and unplug the washing machine if there are several patterns of lights flashing. Wait 1 minute and restore power. Choose a new wash setting and push "Start." Turn the washer back off and contact Fisher & Paykel if the problem persists.

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