Bissell suggests some reasons why you might be experiencing problems with your upright vacuum. Along with those suggestions, this company provides a list of solutions to try to fix your vacuum. Primarily, Bissell mentions you might have problems with the motor not running or the vacuum losing suction. If after applying the solutions from Bissell to fix your vacuum, it still does not work, contact Bissell for further assistance.
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Verify the vacuum's power cord is securely plugged into a working electrical socket if the vacuum will not run. Plug another appliance into the outlet to test if it is working. Reset the breaker on your electrical box if the outlet is not working.
Allow the cleaner to cool down for 30 minutes if it will not turn on and the electrical socket it's connected to is working. Unplug the vacuum while it is cooling down. Empty the dirt cup, clean the filter and clear any clogs while the vacuum is cooling. Press the release button on the handle to release the dirt container for emptying. Press the release tab to access the filter; wash it under running water and ring out excess water. Allow it to dry before replacing it in the vacuum. Inspect all hoses and attachment for blockages and remove. Plug the vacuum in after 30 minutes or when it feels cool to test if it is working.
Turn the brush switch to "On" if the brushes are not rotating. Recline the vacuum instead of keeping it upright to use the rotating brushes. Check the brush for obstructions and remove, if necessary.
Turn the height setting to a lower level if the vacuum won't pick up or the suction appears weak. Secure the hose and the dirt container completely in its base. Empty the dirt container, clean the filter or clear blockages to improve suction.
Turn the height setting to a higher level if the cleaner becomes difficult to push.
Verify the filter door and gasket are secured to the vacuum if dust starts escaping from the vacuum. Remove and reinsert the foam filter, HEPA filter and dirt container to make sure they are correctly installed. Check the hoses for holes or cracks; replace if needed.
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