How to Cancel My Trial Period With Experian

Written by maxwell payne
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How to Cancel My Trial Period With Experian
Monitoring your credit activity is one thing Experian does. (wallet and credit cards image by CraterValley Photo from

Experian is a company that monitors individuals' credit card accounts, loan accounts, mortgages, car payments and other revolving credit accounts. They also provide credit scores and keep a record of all credit activity on an individual's credit history. They offer the option to pay monthly for credit monitoring that alerts you if new accounts are opened or fraudulent activity is possible. After a free trial period of 7 days, Experian automatically bills your credit card or current account a monthly fee for this service, which can be cancelled at any time.

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Things you need

  • Phone
  • Personal information such as name, address, social security number

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  1. 1

    Contact Experian Customer Service at 1-888-EXPERIAN (1-888-397-3742).

  2. 2

    Listen to the prompts carefully to determine which phone key to push for account cancellations. As the prompts may change or may not clearly state cancellations press "0" to reach a live representative.

  3. 3

    State that you want to cancel your Experian account and any paid services for the account. Provide the representative with your name and billing address. The representative may also ask for the last digits of your social security number and ask you to confirm cancellation.

  4. 4

    Ask for a cancellation number for reference and ask the representative before hanging up if the service is fully cancelled.

  5. 5

    Check your next credit card or bank statement (of the account from which you paid the Experian fees) to ensure no additional fees are being charged to you by Experian.

Tips and warnings

  • If you just need an annual credit report (may not include the score), the federal government requires each U.S. citizen has access to one report a year. On the Experian (or any credit reporting website) select the option for "Free credit report" and choose the option for the "once a year government mandated" one.
  • Always read the fine print before signing up for a credit report or credit score. The upfront cost may be low but the fine print may also indicate you are signing up for a monthly billed service in addition to a generated report.

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