Evaluating a tour is important to the tour company. The company takes your comments seriously and tries to follow your suggestions. Many times, it will furnish you with a checklist form. Other times they will ask you to write your own report. In either case, you should be honest in your evaluation. Mention negative features in addition to positive ones.
- Skill level:
- Moderately Easy
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Things you need
Ask yourself a number of basic questions before you write the evaluation. These will guide you in developing a cohesive and useful report. Did the company provide enough prior information for you to prepare for the trip? Consider if it instructed you on how to obtain necessary visas. Were you alerted to possible climate changes and the need to bring several types of clothing? Were you advised to visit your family physician beforehand to have a medical checkup and receive prescriptions for medications in case of emergencies? Did they inform you to place the medications in your carry-on luggage? Address these issues in your tour report.
Consider how the tour was organised as you write the tour report. Was the itinerary presented in a practical way? Did the company mention available optional tours and their costs? Were you given enough free time to explore on your own? Were the descriptions of places to be visited accurate? Add to this whether or not the company accomplished all that was promised to you in their preliminary materials.
Analyse the accommodations. Write if they were clean and according to expectation. Mention if they were a distance from the main centre of town. If so, did you have provisions for transportation to town? Was the food satisfactory? If the hotel or a particular site did not offer meals, were you told in advance? Did the company assist you in finding alternate restaurants?
One of the most important aspects of your tour report should be the evaluation of the tour leader. Think of how pleasant and helpful he was to the tourists. Consider if he was prepared to handle any medical emergency with speed and skill. Did he make it obvious that he was working on a tip? Did you receive a notice that tips were included only to have the guide pass out another sheet telling what tips were appropriate?
Make constructive suggestions. Include highlights of the trip that were memorable. For example, let them know if you were in Morocco and enjoyed a bus trip at night through the Sahara Desert. Point out the impressive sight you will never forget from a vantage point in Iguasa Falls in South America. Discuss negative features such as too much time spent between bus stops. Mention whether or not you would recommend the trip to others or if you would use this tour company again.
Tips and warnings
- Anticipate for your next tour that you might be requested to write a report and take notes as you travel. This will help you to recall some of the items you planned to mention but forgot.
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