While Samsung may be best known for their electronics, such as televisions, computers and stereos, the company also produces home appliances, including ranges, washers, dryers and refrigerators. Many Samsung refrigerators include a built-in water and ice dispenser, which provides ice and water through the freezer door. While the water and ice maker should work well under most circumstances, problems may occasionally arise. If the ice maker will not produce ice cubes, some troubleshooting may be helpful in identifying the issue and helping users find a fix.
- Skill level:
- Moderately Easy
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Things you need
- Power supply
- Water supply
Wait at least 12 hours after you initially install the Samsung refrigerator before expecting ice production. The unit must cool properly and initialise before ice production will commence.
Ensure that the ice maker is in the "On" position.
Verify that you've properly connected the water line to the refrigerator and that the shut-off valve is completely open.
Straighten any kinks in the water line to the refrigerator, as kinks may prevent proper water flow.
Turn down the temperature in the freezer and allow several hours for the cooler temperature to take effect and ice cubes to form.
Contact an authorised service professional if the above steps do not help resolve the problem.
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