My Xbox 360 Can't Play Media Center AVI Files

Written by charles mowen
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My Xbox 360 Can't Play Media Center AVI Files
(BananaStock/BananaStock/Getty Images)

AVI is a generic file extension that streams audio and video information. To play .avi extensions you'll need a player that can decode the file you are trying to watch. After the 2007 media update, XBOX consoles began supporting (decoding) several .avi formats. DivX and Xvid files are now directly supported by XBOX and you do not need to convert these files into any other format before you watch them. Playing this content on your XBOX is pretty straight forward.

Skill level:


  1. 1

    Ensure you have the latest software by navigating to the XBOX Live website and connecting your XBOX to the site. Select "System Settings," which can be found in the "My XBOX" section of the dashboard.

  2. 2

    Select "Network Settings" and choose your method of connecting to the Internet. If you use a wired network with an Ethernet cable, select "Wired Network." If you are using a wireless connection, select the name of your wireless device.

  3. 3

    Navigate to the "Test XBOX Live Connection" and select "Yes" if you are prompted to update your software. With this new update, your XBOX console will be able to play DivX and Xvid files without any conversions.

Tips and warnings

  • If your XBOX cannot connect to the Internet, you will need to download the update from XBOX Support. Copy the console update from your computer to a USB flash drive and then install it on your console.
  • XBOX Support has troubleshooting guides for nearly every problem you could encounter. According to the Audio/Video guide, "You can view pictures and view movies on your Xbox 360 console from a DVD, disc, video camera, or portable media player."
  • If you cannot update your console, make sure that you have enough storage space available and are connected to the Internet, then try updating again.

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