How to Check a T-Mobile Order

Written by david starr
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Whether you are checking on the status of a phone upgrade, joining T-Mobile as a new customer, or buying accessories for products that you already own you can learn the status of your shipment within minutes. You will be able to check the status of your T-Mobile purchase simply by calling the toll-free number or by visiting the company's website.

Skill level:


  1. 1

    Log on to

  2. 2

    Click on the link labelled "Check order status," or similar.

  3. 3

    Provide your order number and billing Postcode.

Tips and warnings

  • Order information may not be available for at least 48 hours after the order is placed.
  • To check order status by phone, call 1-800-T-Mobile. When prompted, clearly say, "Check order status."

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