How to Turn Off the Proxy Authentication on a BlackBerry

Written by kelly reese
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A proxy authentication is a process that many BlackBerry users utilise to access secured websites such as an internal site within a company website. Accessing this type of website requires a secured and approved connection. If the connection passes the security test, the internal company website allows the user to access the information on the website. However, enabling the proxy authentication may also block access to some less secure websites the user may want to visit. Disabling the proxy allows the user to access these less secure websites.

Skill level:


  1. 1

    Press the BlackBerry key. Roll the trackball to select "Security Options." Roll the trackball down the options to select "TLS." The Transport Layer Security provides extra privacy between two applications' communication with one another.

  2. 2

    Highlight and click the "TLS Default" field. Roll the trackball through the options labelled "Proxy" and "Handheld." Roll the trackball down to select "Handheld."

  3. 3

    Press the back arrow key. Roll the trackball to select "Save." Turn the phone off by pressing and holding the "End call" key. Leave the phone off for one minute. Turn the phone back on by pressing and holding the "End call" key.

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