The BT Vision digital set-top box allows customers to receive cable television programming. It is possible that something may go wrong with the box, such as a glitch that prevents it from sending the video signal to the television. If an error with the box occurs and you want to try a reset of it, it is simply a matter of unplugging the box, waiting for 10 minutes and plugging the box back in.
- Skill level:
- Moderately Easy
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Locate the main power supply cord on the back of the box and the socket it is plugged in to.
Unplug the device and wait for 10 minutes.
Plug the device back in and turn the box back on.
Tips and warnings
- If a reset does not solve your problem, you may need to call in for a service repair.
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