How to Reset the Top Box in BT Vision

Written by waynec
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The BT Vision digital set-top box allows customers to receive cable television programming. It is possible that something may go wrong with the box, such as a glitch that prevents it from sending the video signal to the television. If an error with the box occurs and you want to try a reset of it, it is simply a matter of unplugging the box, waiting for 10 minutes and plugging the box back in.

Skill level:
Moderately Easy


  1. 1

    Locate the main power supply cord on the back of the box and the socket it is plugged in to.

  2. 2

    Unplug the device and wait for 10 minutes.

  3. 3

    Plug the device back in and turn the box back on.

Tips and warnings

  • If a reset does not solve your problem, you may need to call in for a service repair.

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