How to Repair Gucci Sunglasses

Written by amie taylor Google
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Gucci is an Italian design house famous for its clothing, purses, perfume, gloves and sunglasses. Gucci products, available in a number of countries, are desirable due to its style and durability and are synonymous with fashion. Gucci sunglasses are especially coveted by the style-conscious. While these signature sunglasses are a quality product, they occasionally need repair. If your product is in need of attention, a few simple steps will put you on the right track to customer satisfaction.

Skill level:
Moderate

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Things you need

  • Original receipt
  • Cardboard box
  • Bubble wrap

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Instructions

    In-Person Repair

  1. 1

    Locate an authorised Gucci distributor by calling 877-482-2430 Monday through Friday from 8:00 a.m. to 8:00 p.m. EST or on Saturday from 9:00 a.m. to 6:00 p.m. EST.

  2. 2

    Return the sunglasses to the authorised dealer for repair, along with the original receipt.

  3. 3

    Wait while the sunglasses are being repaired, or ask for an estimated pickup time if you have to leave the sunglasses.

    Via Mail

  1. 1

    Package your sunglasses securely to return to Gucci. Wrap the sunglasses in bubble wrap and place them in a sturdy cardboard box.

  2. 2

    Include a letter with your name, address, telephone number and a statement of the required repair. Enclose a copy of your original receipt.

  3. 3

    Mail the box containing the sunglasses to Safilo Group, 801 Jefferson Road, Parsippany, NJ 07054.

  4. 4

    Wait two to four weeks for an assessment of the needed repair. You will receive an estimate for the repair once the sunglasses have been assessed.

Tips and warnings

  • You can contact the Saflio Group at 800-850-3919 with any questions about returning your sunglasses or the repair estimate and time-frame.
  • Purchase postal insurance for your sunglasses in case your package gets lost or damaged.

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