When an employer or a situation at your job violates your contract or makes it difficult for you to work, the appropriate course of action is to start an employment complaint letter. Despite any strong emotions you might feel due to the situation, your letter must be respectful and factual. Your finished letter should include a list of specific examples supporting your complaint, so collecting information prior to starting the letter will help you end up with a more organised final draft.
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Research your company's policy in your employee manual or contract for information regarding your specific complaint. For example, if you are complaining about discrimination, find the section in your company manual explaining the policy in the matter to use as a reference in your letter.
Write a list of events that support your complaint. Include dates when applicable, and be specific in describing each situation or issue. Include how you handled the matter at the time, such as whether you contacted your supervisor or filed a complaint about the issue.
Ask your human resources department who specifically will be reading your letter and take note of that person's name. When you start writing your employment complaint letter, greet the recipient by name to make a personal connection.
Tips and warnings
- As this letter will likely be the beginning of a process, avoid making generalisation and threatening the recipient or the company. Keep your information factual and your descriptions concise.
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