How to Redeem a United Airlines Flight Ticket Voucher

Written by gregory scott
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How to Redeem a United Airlines Flight Ticket Voucher
United Airlines vouchers are easy to redeem. (aeroplane image by Christine F Saulnier from

United Airlines ticket vouchers --- usually obtained when being bumped from an overbooked flight --- are fairly easy to redeem but require customer service assistance. With a quick phone call to a United representative, you can book your free or discounted flight. United Airlines does not allow voucher redemption online as of December 2010.

Skill level:


  1. 1

    Call United Airlines reservation services (within the United States) at (800) 864-8331. When the automated system answers, you can say, "Customer service," to be connected with an agent.

  2. 2

    Provide the agent with your voucher number and the reservation you want to book, including dates and times you want to travel. You can research itineraries on the United website (see Resources).

  3. 3

    Check your e-mail to get your e-ticket confirmation when you're done booking. United issues tickets electronically, so unless you request them, you will not receive paper tickets in the mail. Your voucher is now cancelled and you cannot reuse or duplicate it for further travel.

  4. 4

    Return your free, paper-based ticket voucher to United. You can mail the voucher to United Airlines Discount Certificates, P.O. Box 6046, Dearborn, MI, 48121. You can also take the free ticket voucher to an airport ticket counter.

Tips and warnings

  • If you aren't in a hurry to get to your destination, ask at check-in whether your flight is overbooked. Overbooked flights can result in the compensation of passengers willing to give up their seats. You may be able to obtain a voucher by volunteering.

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