Toshiba Remote Control Troubleshooting

Updated February 21, 2017

Toshiba delivers a wide variety of remote controls that come with its DVD and Blu-ray players as well as its televisions, plus it also offers various universal remote controls that can be used with multiple devices including non-Toshiba electronic products. If you are unable to operate your Toshiba remote control as usual, or it completely stops working, there are several user-friendly steps you must follow to troubleshoot your remote control.

Replace the old batteries in your Toshiba remote control with a new set of batteries. Proceed to test your remote with its corresponding device.

Remove the batteries from your Toshiba remote control if replacing the batteries doesn't fix the problem. You will need to reset the Toshiba remote; however, this needs to be done without the batteries being in the remote control.

Press every single button on your Toshiba remote control, one button at a time. Press each button for 2 seconds. Replace the batteries and test the remote again.


If your remote still doesn't work after troubleshooting it, you will need to contact Toshiba customer service for further assistance by phone at 800-631-3811 or via e-mail at It is possible that you will need a replacement remote.

Things You'll Need

  • New batteries
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Based in Orange County, Calif., Herman Cruz has been writing since 2007. His articles have been published in various content platforms and he also has written for Internet entrepreneurs who need assistance with writing sales letters and articles for their businesses. Cruz is pursuing his Bachelor of Arts in integrated composition, improvisation and technology at the University of California in Irvine.