It's true that labour and employment laws are the foundation of human resource practices for treating employees fairly; however, there is much more to achieving your company's goal of fair treatment in the workplace. Fair employment practices are actions taken to ensure your company complies with applicable laws and regulations. Underlying factors that support fair treatment in the workplace include mutual respect, strong interpersonal relationships and honest communication.
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Establish a foundation for a mutually respectful employer-employee relationship through communication with employees in a candid and honest manner. Employers who fail to communicate with employees on a regular and consistent basis experience high turnover rates, low employee morale and lack of job satisfaction. Treating employees with respect also means communicating job expectations and acknowledging the contributions employees make to the company's success. Address misunderstandings without becoming defensive or combative--doing otherwise will create tension and the same type of defensive and combative behaviour from your employees.
Develop productive interpersonal relationships with employees within each level of the organisation. Refrain from minimising the importance of front-line workers whose performance help you meet customers' demands for products and services. Too many organisations devalue the contributions of lesser-paid employees in favour of upper management.
Train supervisors and managers to build strong leadership skills. Supervisors and managers who demonstrate these skills provide continuous feedback to employees, recognition for workplace achievements and regular performance reviews in a manner that shows they have an interest in employee development. Provide regular training for current supervisors and managers, and development opportunities for employees who exhibit leadership capabilities. Whenever possible, use your recruitment and selection process to promote from within to create employee loyalty and satisfaction.
Practice honest communication in all aspects of the employer-employee relationship. Communication is an essential element in your company's performance management system, as well as keeping employees abreast concerning organizational change and workplace policies. Encourage employee feedback through conducting employee opinion surveys; ensure you analyse employee opinion survey results accurately and follow through with action plans to resolve issues that come to light as a result of employee responses.
Ensure your employment practices and decisions are consistent with employment laws. Become an expert in labour and employment laws that prohibit discrimination and unequal treatment so you are capable of making the right hiring decisions. Review your compensation and benefits structure. You should also correct wage and benefit disparities that can lead to discrimination claims and employee complaints. Provide training to human resources staff, and departmental supervisors and managers to ensure all workplace policies and performance standards are fairly and equitably applied to each member of your work force.
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