Many Toshiba laptop models, such as the Portege, Qosmio and Satellite, come with integrated Chicony-brand webcams. Many Toshiba laptop owners report problems with the Chicony when running Windows Vista or Windows 7. An update released by Microsoft for Windows Vista and Windows 7 addresses the common problem of Chicony webcams failing after restarting the laptop from "Sleep" mode. Other display problems with the webcams on Toshiba laptops are usually the result of a faulty device driver.
- Skill level:
Other People Are Reading
Click "Start" and then "Control Panel."
Click the "Windows Update" icon in "Control Panel." Click the "Check for updates" in the left sidebar of the "Windows Update" window.
Wait for Windows to download and install the latest Chicony webcam drivers for the laptop. Restart the laptop if prompted to do so.
Updating Windows Drivers
Open the "Camera Assistant Software" on the Toshiba laptop by double-clicking its icon on the Windows desktop.
Move the mouse cursor to the middle of the left edge of the screen, and wait for the toolbar to pop up. Locate the slider bar on the "Camera Assistant Software" toolbar. Click the slider bar control and hold it, then drag the slider upward to increase the brightness level on the camera. Adjust the brightness until you can view the camera image clearly in the preview window.
Click the "Properties" icon directly beneath the brightness slider control on the toolbar. When the pop-up window appears, click to enable "Night Mode." Click the "OK" button.
Repairing Dark Image webcam Problems
Direct your web browser to the Toshiba Support site (see Resources). Click the "Download" link on the page. Select the Toshiba laptop model, and click "GO."
Scroll down to and click on the "Camera Utility for Windows" link in the software list. Click the "Download Now" link. Download and save the file to your laptop.
Browse to the folder with the downloaded file. Double-click the file to start the installer.
Click "Repair" when the new window appears. Click the "Next" button, then follow the on-screen instructions to repair the camera utility software on your laptop. Click the "Finish" button to restart the laptop.
Reinstall the "Camera Assistant Software"
- 20 of the funniest online reviews ever
- 14 Biggest lies people tell in online dating sites
- Hilarious things Google thinks you're trying to search for