Kaspersky is a comprehensive Internet security software program that helps keep your computer system protected from adware, malware, spyware, viruses and other malicious software. When you update Kaspersky software, you may have trouble updating the antivirus database and you may receive an error message saying your blacklist of licenses is either missing or corrupted and your computer security may be at risk. You can resolve this issue by eliminating the blacklist key from Kaspersky.
- Skill level:
Run Kaspersky. Click "Settings" at the top right corner of Kaspersky's main interface. Click "Advanced Settings" at the top left corner. Click "Self-Defense." Remove the checkmark by clicking "Enable Self-Defense" and then click "OK."
Click "Start" and then click "Control Panel." Click "Classic View" on the left side, double-click "Folder Options" and then click "View" tab. Select the option "Show hidden files and folders" and then click "OK."
Go to "C:\ProgramData\Kaspersky Lab\AVP11\Bases" on your hard drive to locate the "blst2-0607g.xml"file. Right-click the blacklist key and then click "Delete" from the list of options.
Run Kaspersky again, click "My Update Center" on the left side and then click "Start Update" to eliminate the blacklist key from Kaspersky.
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