How to check on a passport application

Updated April 17, 2017

Applying for a passport is the first and most important step everyone must complete before travelling internationally. After an application submission is completed, responsible applicants should check with the government on the passport's official status during processing to make sure the application was actually received and that it will arrive in a timely manner before the trip. It is the traveller's responsibility to track passport application status and report problems if they occur. There is more than one way applicants can easily check on the status of a passport application.

Check the status of your application five to seven days after it was first officially submitted; expedited applications may begin processing sooner.

Decide which method you should use to check on your passport application status; these methods include checking status online, via phone (including TDD/TTY), via e-mail, or by contacting a Regional Passport Agency.

Have all of your personal information readily available, including your full name, birth date, the date your application was made, the location where your passport application was made, how the application was completed (via passport agency, at the post office, renewal by mail, etc.), social security number, travel departure date, and your current contact information including phone or e-mail.

Select one of the following methods:

Visit the website to check the status of your passport application online; this is the fastest and easiest method of checking passport status and the service is available 24 hours a day, 7 days a week.

Call a toll free number if checking the status online is not an option: dial 877-4-USA-PPT (1-877-487-2778) or for TDD/TTY dial 888-874-7793. Information about passports is available 24 hours a day, 7 days a week, but speaking with representatives is only available Monday through Friday from 8 A.M. to 10 P.M. Eastern Standard Time (EST), except on federal holidays.

Submit an e-mail inquiry by completing the form on the Travel.State.Gov website's "Contact Us" page; a form is available that asks for all required information.

Contact a Regional Passport Agency in your state if none of the previous methods work for you.


Check your application status often: it's important to do so because once the passport is issued, applicants have 90 days from that date to report if their passport does not arrive in the mail. Failure to report non-receipt of you passport within 90 days of it being listed as issued means travellers must start the entire application process over, including paying all the fees.

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About the Author

In 1998 Catherine Bowers began writing articles for newspapers, including "The Daily Collegian" at Pennsylvania State University. She also edited a Spanish-language journal and wrote product and patent descriptions for inventors. Bowers assists with the Gutenberg Project and graduated from Pennsylvania State with a Bachelor of Arts in English.