The HP C5380 printer is designed to print high-quality documents and professional-looking photos. When you're using the HP C5380, a low-ink message may occur. This usually happens after refilling and reinstalling a cartridge. The printer typically tracks the ink usage and issues a warning when the ink level reaches 80%. When a refilled ink cartridge is installed, sometimes the printer does not recognise it. You can easily resolve this problem with a few basic steps.
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Click the "Start" button and then click "Printers."
Right click on your printer's model number. Click on the "Properties" option.
Click "Ports," which is located on the Properties menu. Uncheck the box beside "Enable Bi-Directional Support" to disable the ink alert for your HP C5380 printer. Click "Apply" and then "OK" to save your changes.
Tips and warnings
- This method will disable all communications from your all-in-one to your computer, such as paper jam alert and low ink alert, and will also make scanning impossible. You can undo the changes by checking the "Enable Bi-Directional Support" Box.
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