How to Disable Ink Alert in HP C5380

Written by jennifer patterson
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How to Disable Ink Alert in HP C5380
Disabling ink alert in an HP C5380 requires a few basic steps. (printer cartridge image by hugy from

The HP C5380 printer is designed to print high-quality documents and professional-looking photos. When you're using the HP C5380, a low-ink message may occur. This usually happens after refilling and reinstalling a cartridge. The printer typically tracks the ink usage and issues a warning when the ink level reaches 80%. When a refilled ink cartridge is installed, sometimes the printer does not recognise it. You can easily resolve this problem with a few basic steps.

Skill level:


  1. 1

    Click the "Start" button and then click "Printers."

  2. 2

    Right click on your printer's model number. Click on the "Properties" option.

  3. 3

    Click "Ports," which is located on the Properties menu. Uncheck the box beside "Enable Bi-Directional Support" to disable the ink alert for your HP C5380 printer. Click "Apply" and then "OK" to save your changes.

Tips and warnings

  • This method will disable all communications from your all-in-one to your computer, such as paper jam alert and low ink alert, and will also make scanning impossible. You can undo the changes by checking the "Enable Bi-Directional Support" Box.

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