How to Reset an HP Genuine Chip

Written by joanne cichetti
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After you refill your HP genuine printer cartridge, the printer continues to show you the low ink message every time you attempt to print a document. You might wonder why this is happening even after the cartridge has been refilled. It's because HP cartridges have chips installed on them that keep track of ink level inside the cartridge. When the ink level runs low, it starts sending low ink messages. After the cartridge is refilled, the chip doesn't get reset on its own and continues to send the same messages. In that case, you have to use a special tool for resetting its memory deliberately.

Skill level:
Moderately Easy

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Things you need

  • HP genuine cartridge
  • Chip resetter

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  1. 1

    Buy a reset tool for your HP genuine cartridge. You can find it at any ink refill and supplies store. Make sure the tool matches your specific cartridge model.

  2. 2

    Take the HP cartridge out of the printer by opening the front access panel. There may be release tabs around the cartridge compartment, which when you press them will release the cartridge.

  3. 3

    Bring the reset tool in contact with the chip located on the cartridge. Basically, you have to hold the tool next to these metal contact tabs until a light flashes to indicate that the connection has been established between the resetter and the cartridge.

  4. 4

    Keep holding the tool in the same position until you see a green light to signal that the cartridge has been reset successfully.

  5. 5

    Remove the cartridge from the tool after it resets completely, and install the cartridge back in the printer. Then shut the panel and start printing.

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