When you first set up a Microsoft Exchange account in Outlook, the program creates a data file on your local computer to store messages and other content. If you are noticing that your mailbox, address book and calendar on your computer do not match the data on the Exchange server, you will need to enable cached mode. With cached mode turned on, Outlook will automatically synchronise your local data with the server data.
- Skill level:
- Moderately Easy
Things you need
- PC running Windows XP or later
- Microsoft Outlook 2007 or later
Launch the Microsoft Outlook application on your PC computer, and if prompted, log in with your Exchange username and password.
Go to "Tools" in the menubar and select "Account Settings." If you are using Outlook 2010, go to the "File" menu and select "Account Information."
Go to the "Email" tab at the top of the window.
Highlight your Exchange account from the list and press the "Change" button.
Place a checkmark next to "Use Cached Exchange Mode."
Press "Next," "OK" and "Finish" to save the settings.
Restart Outlook and wait for your local data to be synchronised with the server data.
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