How to Fix Error 2048

Written by dustin thornton
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How to Fix Error 2048
(Justin Sullivan/Getty Images News/Getty Images)

Apple's QuickTime media player works on both Apple and Windows operating systems. If you purchased the QuickTime MPEG-2 Playback Component, an add-on that allows you to import and play MPEG-2 files, you may occasionally receive the following error--"Error -2048: Couldn't open the file "(filename)" because it is not a file that QuickTime understands"--when trying to open certain files on a Windows-based computer if you recently upgraded QuickTime to version 7.6. Fix this error by updating the MPEG-2 add-on for compatibility with QuickTime version 7.6.

Skill level:
Moderately Easy

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  1. 1

    Open your web browser and visit the Apple Online Store.

  2. 2

    Click "Account" in the top right corner. Click the "Downloadable software purchases" link in the "Orders" section.

  3. 3

    Input your Apple ID and user password into the appropriate fields and click "Sign In."

  4. 4

    Click the "QuickTime MPEG-2 Playback Component" link and save the file to your desktop.

  5. 5

    Double-click the file and follow the onscreen prompts to update the software for compatibility with QuickTime version 7.6.

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