How to Reset HP 75 Ink Cartridges

Written by kassandra bragg
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How to Reset HP 75 Ink Cartridges
Reset your HP 75 Ink Cartridge. (dun cat - printer image by Maria Brzostowska from Fotolia.com)

When operating at its prime capacity, an HP printer produces high quality photo prints and crisp, clear text documents. Occasionally, due to heavy usage, paper jams and other functionality issues, cartridge errors occur. Hiring a professional technician to repair your printer incurs high labour costs. Replacing your HP 75 Ink Cartridge also incurs unneeded costs if your printer suffers from an internal issue. Resolve this issue by performing both a soft and hard reset on your HP printer.

Skill level:
Moderately Easy

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Instructions

    Perform a Soft Reset

  1. 1

    Disconnect any USB cables connected to your printer. Remove memory cards if your printer has them. Restart your computer. Unlock the cartridge locking clips. Remove the cartridges. Lock the cartridge locking clips back into place and close the main printer door.

  2. 2

    Press the power button to turn your printer off. Remove the AC adaptor from your printer. Unplug the AC adaptor from your wall outlet. Wait one minute. Plug the AC adaptor back into your printer and wall outlet. You will see a missing cartridge error come up on your printer's screen.

  3. 3

    Insert one cartridge in its correct slot. Lock down the locking clip. Press the test page button to print an internal test page. Insert the second cartridge. Lock down the locking clip. Print a second internal test page.

  4. 4

    Connect the USB cable back into your computer and printer. Resume your print project.

    Perform a Hard Reset

  1. 1

    Disconnect any USB cables connected to your printer. Remove memory cards if your printer has them. Restart your computer. Remove all paper from the paper tray. Unlock the cartridge locking clips. Remove the cartridges. Lock the cartridge locking clips back into place and close the main printer door.

  2. 2

    Press the power button to turn your printer off. Remove the AC adaptor from your printer. Unplug the AC adaptor from your wall outlet. Wait one minute. Plug the AC adaptor back into your printer and wall outlet.

  3. 3

    Remove the rear access door. Press the clutch toward the back of your printer using firm pressure while simultaneously rolling the wheels in the back of the printer upward two full rotations. Release the clutch. Roll the wheels up two more full rotations. Roll the internal rollers upwards until you hear a clicking sound.

  4. 4

    Lock the rear access door back into place. Plug the AC adaptor back into your wall outlet. Plug the AC adaptor back into your printer. Turn your printer back on. Put the paper back in the paper tray. You will see a missing cartridge error come up on your printer's screen.

  5. 5

    Insert one cartridge in its correct slot. Lock down the locking clip. Press the test page button to print an internal test page. Insert the second cartridge. Lock down the locking clip. Print a second internal test page.

  6. 6

    Connect the USB cable back into your computer and printer. Resume your printing project.

Tips and warnings

  • Contact the HP help desk if you still receive a cartridge error after performing the steps above.
  • Do not jerk, pull or mishandle any parts within the printer as this may render your printer unusable and void your warranty.

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