How to Troubleshoot Acer Keypad and Touchpad Not Working

Written by steven diggs, jr.
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How to Troubleshoot Acer Keypad and Touchpad Not Working
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Acer laptops have a keypad to type in numbers and a touchpad to use instead of a mouse. Both of these pads can be locked very easily. To unlock them, you have to go through a series of menus and clear some check boxes. Once you have done this, the pads will work as normal.

Skill level:
Moderately Easy


    Unlock Keyboard

  1. 1

    Click "Start." Click "Control Panel" in the right panel.

  2. 2

    Click "Accessibility Options."

  3. 3

    Clear the boxes next to "Use Sticky Keys," "Use FilterKeys" and "Use ToggleKeys."

  4. 4

    Click "OK" to unlock the keyboard, including the keypad.

    Unlock Touchpad

  1. 1

    Click "Start," then "Control Panel."

  2. 2

    Click "Hardware and Sound," then "Mouse."

  3. 3

    Click the "Touchpad" tab. Click "Default" under the "Touchpad" tab to reset the touchpad to its original settings.

Tips and warnings

  • Store the laptop in a case.
  • Direct sunlight will cause the Acer laptop to stop working.

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