The HP Officejet K7103 normally prints any document you send to be printed from the attached computer, whether the document is in black and white or colour. If you notice that the printouts suddenly contain blank pages, or if everything you try to print with the K7103 comes out blank, you must troubleshoot the situation to determine the cause. If after troubleshooting you cannot come up with a solution, take the printer to a repair shop for servicing.
- Skill level:
- Moderately Easy
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Click the Windows button on the computer's task bar and select "Devices and Printers." Right-click the K7103's icon and click "Printing Preferences" from the menu that appears.
Click the tab labelled "Features," then the button labelled "Printer Services" to open another window. Click the "Estimated Ink Levels" tab in the new window to show the cartridges' ink levels. Replace any cartridges that show low ink levels.
Press the printer's "Power" button to turn it off, then unplug the power cord and USB cable. After 30 seconds, plug the power cord and USB cable back in and turn the printer back on. Reboot the computer by clicking the Windows icon and then the right arrow in the menu, and click "Restart."
Inspect the printer cable's connections at both ends to make sure they are secure and that the connectors are not cracked or broken. Replace the printer cable if you see any signs of damage.
Unplug the printer's power cord from any surge protectors or backup power sources, and plug the power cord directly into an electrical socket. Unplug the printer's USB cable from any USB hub you may be using, and plug the cable into one of the computer's USB ports.
Free up hard drive space by clicking the Windows button on the task bar, then select "All Programs," then "Accessories," then "System Tools," then "Disk Cleanup." Click on the hard drive's icon and then click the "OK" button to begin cleaning up the hard drive.
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