How to Recover From an iPhone Error 9

Written by jess kroll
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How to Recover From an iPhone Error 9
(Creatas Images/Creatas/Getty Images)

The iPhone's "Error 9" is a failure to recover, usually caused by a faulty installation of one of the programs on the phone. While this error is fairly common, the exact cause remains "unknown." Fortunately, there is a fairly standard solution for most cases and a solid backup if nothing else works. Fixing the error uses a backup version of the phone's programming, created any time the phone is synced with iTunes, restored or iTunes is updated.

Skill level:
Easy

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Things you need

  • iTunes
  • USB cable
  • Computer

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Instructions

  1. 1

    Download the latest version of iTunes.

  2. 2

    Turn the iPhone off by holding down the "Sleep/Wake button" until the phone is completely shut down. Do not have the phone hooked up to the computer.

  3. 3

    Launch iTunes.

  4. 4

    Hold the "Home" button down and connect the iPhone to the computer. Keep the button pressed until iTunes shows that the phone is in recovery mode. Release the button.

  5. 5

    Follow instructions as they appear on the screen. The procedure will use a previously created backup and should restore the phone.

Tips and warnings

  • If the problem continues, try using a different USB port to connect the phone to the computer. If this doesn't work, take the iPhone to the nearest Apple Store and see what can be done. Worst-case scenario: you may be provided with a new iPhone.

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