The newest generation of Hewlett Packard printers have included a tool that monitors the ink levels in their cartridges. A positive function of the tool is that it can tell you before you start printing whether you have enough ink available for the print job or not. A downside of the tool is that it will also render a cartridge unusable if it runs out of ink or if the ink is past its expiration date. It is possible, however, to reset the software so you can still reuse old cartridges.
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Things you need
- 3 HP ink cartridges
Put the cartridge you'd like to reset into the printer. Wait for the printer to recognise the cartridge, and print an alignment page. Some models will automatically print the alignment page, and others will ask for your confirmation. If asked, select yes to print the page.
Remove the first cartridge, and put in the second. Wait for the printer to recognise the cartridge, and print an alignment page.
Remove the second cartridge, and put in the third. Wait for the printer to recognise the cartridge, and print an alignment page.
Remove the third cartridge, and put the first cartridge back in. Wait for the printer to recognise the cartridge, and print an alignment page.
Check to make sure the ink levels in the HP tool are reset back to full. If the HP Solution Center window doesn't automatically pop up on its own showing you the new ink levels, you can check the status manually by double-clicking the HP Digital Imaging Monitor icon located on your computers task bar.
Tips and warnings
- If the reset process failed to work properly the first time, try unplugging the printer, plugging it back in again, and then repeating the process.
- Reusing cartridges can damage the printer and void the manufacturer's warranty.
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