The Toshiba SD-6100 is a single-disc DVD player with progressive scan to take advantage of the higher picture resolution available with a connection to a digital TV. The Toshiba LCD panel on the front of the unit displays various messages during operation to let you know the status of the component. The "Load" message displays immediately after a disc is inserted and the Toshiba DVD tray is closed. This means the player's laser lens is trying to read the information on the disc in preparation for playback of video and audio. Try troubleshooting the unit if it fails to load.
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Things you need
- DVD laser lens cleaning disc
- Pre-recorded DVDs
- Glass cleaner
- Paper towels
Press the "Open/Close" button in the upper left corner of the Toshiba remote control to eject the disc tray.
Insert a DVD in the tray or verify that a disc already in the tray is properly seated inside the moulded rim.
Press the "Open/Close" button again to retract the tray into the component. The "Load" message displays on the LCD panel. If the disc does not display on the TV after two minutes, continue troubleshooting.
Eject the Toshiba disc tray to remove and clean the DVD. Spray a light mist of glass cleaner on the shiny bottom side of the disc and wipe clean with a paper towel. Let the disc air-dry completely for at least 10 minutes.
Insert a different DVD into the Toshiba to determine if it will load. If the second DVD plays normally, the problem may be with the original disc, which you can test after it finishes drying.
Insert the laser lens cleaning disc in the Toshiba and close the tray.
Press the "Play" button on the Toshiba remote control to run the disc cleaning cycle, typically lasting under five minutes. The disc removes dust and dirt from the internal laser lens, which must be clean to read the data on a DVD. Loading problems can be caused by a dirty laser lens.
Test the Toshiba once more with a pre-recorded DVD. If it still will not load, turn off the component and disconnect the audio and video cables and the power cord. The Toshiba support site, including location information for repair centres, is linked in the Reference section.
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