How to Make My T-Mobile BlackBerry Roaming Work for International Emails

Written by frank dioso
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How to Make My T-Mobile BlackBerry Roaming Work for International Emails
(Hemera Technologies/ Images)

The BlackBerry smart phone allows you to use the Internet and send and receive e-mails. If you are a T-Mobile subscriber and want to use your T-Mobile BlackBerry phone abroad for business or leisure, you will need to get an international roaming service and a T-Mobile Internet plan. Activating international roaming is not enough and is one of the most common reasons why a T-Mobile subscriber can't access the Internet abroad. You can get these features in no time by following a few steps.

Skill level:
Moderately Easy


  1. 1

    Verify that your BlackBerry supports the frequencies used in the countries to which you are travelling. You cannot use your BlackBerry if the country you will be visiting doesn't support the phone's frequencies. Visit the Phone and Device Support page (see Resources), and click on the picture of your BlackBerry model. The frequencies are listed next to the picture. Note that any T-Mobile phone will work if you're travelling to Mexico or Canada.

  2. 2

    Add international roaming and an Internet plan to your T-Mobile account before you travel outside the United States. Contact T-Mobile customer service to activate these features. Adding international roaming alone will not let you use the Internet or send and receive e-mails. Dial "611" on your BlackBerry phone to call T-Mobile directly. Calling customer service from your phone is free of charge.

  3. 3

    Set up your BlackBerry Internet e-mail using through "My T-Mobile Account." Go to the Support page (see Resources) and follow the steps to set up your e-mail.

  4. 4

    Access your e-mail from any part of the globe. It will cost your £6 per MB download in Canada and £9 per MB in other countries. Sending large attachments such as documents or photos can go over 2 MB. Check the file properties before sending these types of files. Also note that you will accrue additional charges for web browsing while roaming internationally.

Tips and warnings

  • Make sure to get an Internet plan and activate international roaming two days before leaving home.

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