How To Reset a User Name & Password on an HP Laserjet 5550

Updated February 21, 2017

Hewlett-Packard makes a variety of printers for home and office environments. HP Laserjet printers come with a number of security options, including a default user name and password that can be changed by the user. If you lose your password, you can still use all of the functions on your Laserjet 5550 printer by performing a reset to restore the printer to factory settings.

Turn off the printer.

Push and hold the "Go" button.

Turn the printer on while continuing to press the "Go" button until the "Attention LED" turns on. It should be between five and 15 seconds.

Release the "Go" button.


If the "Ready" LED turns on before you release the "Go" button, the reset will not work. Repeat the process beginning with Step 1.

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About the Author

Mary Jo Megginson has been writing since 1992 in academic and professional settings. Her experience ranges from writing policy documents and text panels for museums to technical writing for a major software company. She holds a Master of Arts in anthropology from McMaster University and a Master of Museum Studies from the University of Toronto.