The DesignJet 1050 and 1055CM are Hewlett-Packard-manufactured plotter printers used in high-end engineering, architectural, geographical and design markets. Though the printers are designed for medium plot-printing volumes (between 10 and 30 per day), these HP plotters do occasionally have problems and produce error codes. The Error Code 0B0006 indicates that there is a problem with either the trailing cable or the electronics module, either of which needs to be fixed before you can use the plotter again.
- Skill level:
- Moderately Challenging
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Things you need
- Trailing cable
- Main logic board
- Memory (if applicable)
- Firmware (if applicable)
- Hard disk drive (if applicable)
Turn the HP plotter off before trying to fix the error.
Make sure that the trailing cable is plugged in correctly and firmly. If you are unsure of where the trailing cable is located, consult the HP DesignJet 1050 or 1055CM owner's manual (see the 1050C Owner's Manual in the Resources section, page 259).
Connect a new trailing cable to the carriage and electronics module, but do not remove the first one. There will be one available slot next to the first trailing cable to insert a second one. Lay it down flat and make sure that it is completely straight and smooth (no bubbles) before inserting its ends into the electronics module connector. Turn the plotter back on. If the error is gone, turn the printer off again and remove the old trailing cable, leaving the new cable in place. If the error is still present, continue to Step 4.
Contact Hewlett-Packard or a licensed HP reseller and request a new main logic board. You will need to entirely replace the old logic board with a new one. If your plotter is a DesignJet 1050C model (not Plus), you will also have to replace the memory, firmware and hard disk drive. In order to open a support case with HP, you must call the phone number that was given to you when you purchased the plotter or submit a support case form on the HP Support Case Manager website (see Resources).
Tips and warnings
- Use caution when removing or connecting the trailing cable to the electronics module. If done incorrectly, you could burn the electronics module's fuse.
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