Even after changing an empty toner cartridge, the empty cartridge warning message sometimes continues to show. There is a manual way to prevent this message from showing from your Lexmark printer. If you are try to remove the message without replacing the cartridge, however, keep in mind that using your printer with an empty ink cartridge may cause the printer to become damaged.
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Press "Menu # 1 9 3 4" in succession, as if dialling a phone number. The operator panel should now display "Tech."
Press "Menu" and then press "Select." The operator panel will display "10. Tech Mode."
Press the left arrow button once. The operator panel will display "New Cartridge." Press "Select." The operator panel will display "Yes."
Press "Select." The toner warning message should now be gone.
Exit "Tech Mode" by pressing "Menu # 1 9 3 4" as in step 1. The operator panel should no longer display "Tech."
Tips and warnings
- If the error message persists, contact Lexmark Technical Support for assistance.
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