How to Troubleshoot a Microsoft Wireless Notebook Presenter Mouse 8000

Written by susan reynolds
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How to Troubleshoot a Microsoft Wireless Notebook Presenter Mouse 8000
The Presenter Mouse 8000 is useful for slide shows. (projector ready for presentation image by Dmitry Goygel-Sokol from

The Microsoft Wireless Notebook Presenter Mouse 8000 is a multipurpose device. It can work as an everyday mouse, but it can also control PowerPoint presentations and digital media and work as a laser pointer. You can hold the mouse up to 30 feet away from the computer while maintaining control. If you have problems with the mouse, there could be a few different reasons, so it could take some time to figure out the exact problem.

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  1. 1

    Remove any other wireless devices from the computer area. This includes Bluetooth headsets, cell phones and PDAs. Place the mouse near the computer.

  2. 2

    Unplug the USB receiver and move it to another USB hub. The problem may be that one of your USB hubs is corrupted.

  3. 3

    Remove the battery panel underneath the mouse. Take out the batteries and replace them with new ones.

  4. 4

    Look on the bottom of the mouse to make sure there are no depressed buttons. Occasionally, the buttons become stuck. Use a sharp object to release the button if it looks stuck.

  5. 5

    Hold down the button on the top of the USB receiver until the light blinks. This means that it is in "discovery" mode.

  6. 6

    Press the tiny "Connect" button on the bottom of the mouse near the battery panel. The light on the receiver turns green if the pairing was successful. Repeat the process if the light does not turn green.

  1. 1

    Download and install the appropriate version of IntelliPoint software for your PC (see Resources).

  2. 2

    Go to the "Start" menu and select "Run."

  3. 3

    Type "mouseinfo" in the box and press "OK." This command tells the IntelliPoint software to run diagnostics on your mouse and to fix any problems.

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