The Recover My File utility comes as a free download that must be unlocked with a registration key in order to save recovered files. This enables prospective customers to try the utility out on the files they want to recover, and thus know whether or not it is successful, before paying for the ability to save and keep the recovery. You obtain a key by submitting an online payment; after that, your key remains available online should it ever be lost or forgotten.
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Obtain a Recover My Files key by navigating to the purchase link in "Resources" and following the on-screen instructions. At the end of the purchase process, you will be assigned a registration key.
Enter the key by opening Recover My Files, clicking "Help," then clicking "Activate Product." Enter your username and key, then click "Next."
Recover a key you've lost or forgotten through the Recover My Files website. Navigate to the GetData link in "Resources" and enter the username and password you used to purchase the product. (If you've forgotten your password, click "Forget your password?") Once you're logged into your account, click the record of your Recover My Files purchase to view an invoice and a record of your registration key.
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