How to Troubleshoot an HTC Touchscreen

Written by james crider
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How to Troubleshoot an HTC Touchscreen
A typical touch-interface smartphone (Smartphone image by Dominator from

HTC is a Taiwanese cell phone manufacturer responsible for hundreds of phone models, almost all of them touch-enabled smartphones. These phones are powerful, complex, and multifaceted, and a variable touchscreen interface is pretty much the only way to successfully control such sophisticated hardware in such a small package. It's not uncommon for a smartphone to lose sensitivity or accuracy in its touchscreen. HTC's product line-up focuses on phones running the Windows Mobile and Android operating systems, and knowing how to adjust the touchscreen is imperative to successful operation of both.

Skill level:

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  1. 1

    Press the "Home" key and press "Start." Use the directional pad to highlight "Settings," then press the centre or "Enter" button.

  2. 2

    Use the directional pad to select the System tab. Select "Screen," then press the centre or "Enter" button. Select "Align Screen."

  3. 3

    Using your smartphone's stylus, tap the crosshairs as they appear on your screen. Do this for as many as appear, until the calibration tool finishes. Your screen is now properly calibrated.

  1. 1

    Press the "Home" button or capacitive area, then press "Menu." Tap "Settings."

  2. 2

    Tap "Language and keyboard." Tap "Keyboard settings." Tap "Tutorial" and go through the steps that appear on your screen.

  3. 3

    Once this is finished, turn your phone off and on again. Your keyboard has been adjusted, which activates a re-calibration of the capacitive touchscreen. (Capacitive screens are technically far more accurate that resistive, and so a full calibration tool is not included with Android phones.)

Tips and warnings

  • If you continue to have problems with your HTC smartphone's touchscreen, it may be a hardware error with the digitizer or the screen itself. If this is the case, contact HTC Customer Support at 866-449-8358, or check the Support web page for your particular model (see Resource).

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