The "Files in Use" error message in iTunes is caused by an iPod file being used by your computer. Open files stored in the hard drive storage section of the iPod restrict ejection in order to prevent accidental data loss or hard drive corruption. According to Apple you can correct the problem by disabling disk use, which will turn off the storage feature on the iPod. With disk mode disabled, your stored files will remain on the iPod, but will not be accessible until disk mode is reactivated.
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Things you need
- iPod cable
- iTunes 7 or later
Open iTunes. Click the name of the iPod beneath the "Devices" section in the iTunes' side menu.
Click the "Summary" tab in the iPod's preferences window and clear the checked box next to "Enable disk use."
Click "Apply" in the status bar, and click "Controls" located on the iTunes' menu.
Click "Eject iPod." The iPod icon will disappear from the iTunes' side menu when it has successfully disconnected from the computer.
Remove the dock-connector cable from the iPod.
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