The Asus G50V laptop is built for use with the 64-bit version of Windows Vista. If you have opted not to use this operating system and have installed the 32-bit version of Vista or Windows 7, you will have to locate and install the proper drivers for the built-in microphone.
If you are having issues with an external microphone, additional testing will be required using an extra microphone and a separate audio device to determine whether there is a problem with the microphone or with the laptop itself.
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Things you need
- Microphone drivers
- Additional audio device
- Additional microphone
Download the Realtek Audio Driver update for your ASUS G50V if you are using Windows 7, or the Audio Driver for Vista. There are many sites where drivers can be downloaded, but the safest place to do this is from the ASUSTek Computer Inc. support page. Driver updates for the 32-bit version of Windows Vista and all versions of Windows 7 are provided here.
Double-click your driver file. Windows will open up an installation wizard that will walk you through the installation of your drivers.
Single click "Finish" when the installation wizard has completed its process.
Plug your microphone into a separate properly functioning device, such as another laptop, boom box or a PA system.
Talk into the microphone to see if you are getting a signal. Adjust the volume knob on your device or on its speakers slowly until you can hear your voice.
Jiggle the microphone cable back and forth near the input and the microphone itself while talking into it to see if it causes your voice to cut in and out. This intermittent signal is a sign of a broken microphone cable, which may be repairable depending on the level of damage.
Replace your microphone if you still don't hear anything.
Plug another microphone into the input on your G50V. Any standard computer microphone should suffice. Trying a separate microphone will determine if there is a problem with the input on your laptop.
Click the speaker icon in your toolbar to bring up your computer's master volume control, and make sure it is unmuted and turned up to an audible level. If you see a red circle with a slash through it on the speaker button beneath your volume control, it means all audio on the computer muted; click once on these buttons to unmute. Drag the above volume arrow to around the 50 per cent area to make sure your computer is at an audible level. If you still hear nothing, click the word "Mixer" to display the list of input and output devices being used by your laptop. Make sure the microphone is also unmuted and turned up.
Send your G50V in for repairs if the microphone still isn't working or if no microphone is listed in your mixer. It is likely you have a bad connection on the input or a damaged sound card.
Tips and warnings
- The Asus G50V is not built for use with Linux or Windows XP. It is not recommended you use these operating systems with this particular laptop, because you will have to resort to finding less-safe, third-party drivers.
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