My Sony TV Is Not Working With the Remote

Written by mary mcnally
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My Sony TV Is Not Working With the Remote
Changing the batteries in a remote control might get it working again. (remote control image by Hao Wang from Fotolia.com)

Sony makes a line of flat-panel TVs that come with remote controls that are used to program the TV and change its various settings. A remote control can be a convenient tool, especially if your TV is mounted high or in a recess where it is hard to reach. It becomes problematic when the remote control stops working.

Skill level:
Moderate

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Things you need

  • Owner's manual
  • Batteries

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Instructions

  1. 1

    Remove the batteries from the remote control.

  2. 2

    Test the batteries in another device.

  3. 3

    Put fresh batteries in the remote control if the original ones are weak or drained.

  4. 4

    Inspect the battery terminals for unbending or breakage.

  5. 5

    Bend the terminals back in place, or replace the remote control if any of the battery terminals are broken.

  1. 1

    Check the connection between the IR Blaster and its port on the Base Station.

  2. 2

    Press buttons on the device you are trying to control remotely, such as a DVR, to ensure that the device is working.

  3. 3

    Check your owner's manual to ensure that your brand of device is supported by the on-screen remote control.

  4. 4

    Ensure that the IR Blaster is aligned correctly with the IR receiver. Move the IR receiver away from direct bright light.

  5. 5

    Reprogram the on-screen remote control settings according to your owner's manual instructions. Ensure that the remote control settings for "Video 1" and "Video 2" are configured correctly in the "Remote Settings" window

  1. 1

    Use the original remote control that came with the TV to ensure that you can access menus and settings specific to your Sony TV model.

  2. 2

    Check the age of your components. Home theatre components that are more than seven years old may not be compatible with a universal remote.

  3. 3

    Check the age of your universal remote. Older universal remotes may not work with your newer TV.

  4. 4

    Set your receiver to "Command Mode 1" to use a universal remote control with your Sony TV.

  5. 5

    Check for a two-way remote communication system or SAVA speaker systems on your Sony TV by consulting your owner's manual. Components that use a two way remote communication system, SAVA speaker systems, or specific AV receiver models may not be controlled by a universal remote.

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