According to Hewlett-Packard, you might solve PSC 1315 software problems by resetting the printer. HP recommends trying to reset the printer before calling its customer service lines. If you still experience software problems such as error messages after resetting the printer, the problem requires assistance from a trained professional.
- Skill level:
Turn on the PSC 1315 by pressing the "On/Resume" button until it lights up. Ensure the printer's USB cable is securely plugged into the back of the machine and the attached computer.
Remove the power cord from the back of the printer. Do not unplug the other end of the power cord from the power outlet.
Press the power cord back onto the metal plugs located on the back of the printer. Make sure you insert the power cord completely into the plug area to ensure a proper connection.
Press the "On/Resume" button on the printer's control panel until it lights up. Allow the printer to complete its warm-up process.
Attempt to print with the device if no error messages are displayed.
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