How to Troubleshoot a GE Profile Refrigerator TFH30PR

Updated February 21, 2017

The GE Profile Refrigerator TFH30PR is a side-by-side refrigerator/freezer with separate controls for the refrigerator and freezer compartments. It has an automatic energy saver system that prevents condensation build up on the outside of the appliance during humid weather. The compartment doors are designed to stay open for easy loading and unloading of food and to close and seal completely when released. You can troubleshoot your GE refrigerator when it is not working properly before going to the expense of having a professional repair it.

Check the fuse or circuit breaker that controls power to your refrigerator. Replace a blown fuse or reset the circuit breaker if needed.

Ensure that the refrigerator is directly plugged into an electrical wall outlet and is grounded. Do not use an extension cord to plug in your refrigerator.

Allow about 30 minutes for the refrigerator's automatic defrost cycle to end. The refrigerator should start up again automatically.

Check that the freezer and refrigerator controls have not been bumped accidentally into the "Off" position. Reset the controls for each compartment if needed.

Adjust the temperature controls. The compartment temperature controls may have been bumped lower or to the "Off" position. You also may have to adjust the controls when the room temperature rises to ensure that the appliance temperatures for the refrigerator and freezer compartments stay constant.

Limit the number of times the refrigerator and freezer doors are open in hot weather. Frequent door openings can heat up the inside of the appliance.

Ensure that the appliance doors close completely by pushing all food containers and drawers back away from the doors.

Wipe down the door seals with a wet sponge to remove any debris that may prevent the refrigerator doors from sealing completely.

Move the ice maker feeler arm to the "On" position. Remove any ice cubes that may have stuck to the ice maker sides.

Press a glass against the water dispenser for two minutes to remove air in the water line. Throw away the first six glasses of water to get rid of any impurities in the water line.

Ensure that the water shut off valve is not engaged. Turn it counter-clockwise to let water pour into the water lines feeding into the ice maker and water dispenser.

Remove the ice storage bin and level the ice cubes in it to prevent the ice maker from shutting off prematurely.

Remove the ice bin, empty out the ice cubes and wash it in warm soapy water. Dry it off and replace it in the freezer.

Tightly wrap or store foods in sealed containers in both the refrigerator and freezer compartments.

Remove all food from the appliance. Wipe down the interior of the freezer and refrigerator compartments with a solution of 1 part baking soda and 3 parts warm water. Wipe the interiors down again using clean, warm water.

Install a charcoal-based water filter onto your water system to get rid of water odour or bad taste. Remove the front refrigerator water dispenser/ice maker compartment panel or the refrigerator's front bottom grille. Twist off the filter housing if there is one, and twist its knob one-quarter turn to the left, or push the large button next to the filter to remove it. Push the new filter in the refrigerator until it clicks in place, twist its knob one-quarter turn to the right and replace the housing if needed.


Do not plunge a frozen plastic ice bin into hot water, as this could crack or damage the ice bin.

Things You'll Need

  • Owner's manual
  • House fuses, if needed
  • Sponge
  • Baking soda
  • Water filter, if needed
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About the Author

Mary McNally has been writing and editing for over 13 years, including publications at Cornell University Press, Larson Publications and College Athletic Magazines. McNally also wrote and edited career and computer materials for Stanford University and Ithaca College. She holds a master's degree in career development from John F. Kennedy University and a bachelor's degree from Cornell University in counseling.