How to Troubleshoot an HP LaserJet Color 2600N

Written by bonnie conrad
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How to Troubleshoot an HP LaserJet Color 2600N
Fixing your own printer can save you money. (writing image by DBarby from Fotolia.com)

With the prices of colour laser printers falling, these useful devices are now within the budget of many home and business users. However, colour printers like the LaserJet 2600N can be quite expensive to repair once the warranty period is over. Learning how to troubleshoot and resolve your own problems is one of the best ways to save money for yourself or your business.

Skill level:
Moderate

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Things you need

  • LaserJet 2600N printer
  • Toner cartridges
  • Small vacuum cleaner
  • Soft cloth
  • Paper

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Instructions

    Print Quality Is Poor

  1. 1

    Open the toner cartridge cover and pull each colour toner cartridge out. Look for any signs of leaking toner, such loose toner inside the printer. If any of the toner cartridges are leaking, replace them.

  2. 2

    Use a small vacuum cleaner to vacuum up any loose toner and paper dust inside the printer. Over time paper dust and toner residue can accumulate, causing problems with print quality. Clean the inside of the printer with a soft cloth to remove any remaining toner residue and paper dust that the vacuum cleaner might have missed.

  3. 3

    Purchase a pack of laser printer cleaning sheets at your local office supply store and run those sheets through the printer. These cleaning sheets have a slightly sticky texture, and as they move through the printer path they pick up any remaining toner residue and contaminants.

    Printer Does Not Respond

  1. 1

    Click the "Start" button on your computer and choose "Control Panel" from the menu. Double-click on "Administrative Tasks" and then "Services." Go to the "Print Spooler" service and make sure the status is "Started." If not, right-click on the service and choose "Start" to restart the print spooler.

  2. 2

    Check the network status of the 2600N printer by looking at the indicator lights on the network card. The lights should be green, and if work has been sent to the printer, they should be blinking. If the indicator lights are amber or not on at all, the network card or cable might be bad.

  3. 3

    Remove the network cable from the network card and reseat it. Make sure the network cable is tight. If there is still no response, replace the network card.

    Paper Jams

  1. 1

    Look inside the printer where it feeds from the paper tray. Remove any stuck paper from inside the printer and the tray.

  2. 2

    Remove all of the paper from the paper tray and fan it thoroughly. HP printers, including the HP 2600N, are very sensitive to moisture in the paper. This moisture can cause the paper to stick together and cause jams.

  3. 3

    Remove any torn or damaged sheets from the paper tray. Fill the paper tray halfway instead of putting all the paper back in the tray. If the tray is too full the printer may grab more than one sheet.

  4. 4

    Adjust the paper guides on the Laser Jet 2600N to fit the size of paper you are using, whether standard paper, legal size, envelope or other. If the tray guides are not adjusted properly, the paper will feed in skewed and cause jams.

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