How to Troubleshoot a Dyson DC14

Written by meredith jameson
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How to Troubleshoot a Dyson DC14
The Dyson DC 14 can clean a variety of carpets, rugs and hard surfaces. (tapis marocain image by MONIQUE POUZET from

Dyson vacuums use a cyclone technology to spin dirt and debris out of the air, which results in cleaner surfaces and cleaner air when expelled from the vacuum. The Dyson DC14 offers a mini turbine head and a telescoping wand that can reach high and narrow places. It can be purchased at many department stores, hardware stores and general home retail stores. While the Dyson DC14 should work well under most conditions, some troubleshooting may be necessary if difficulties occur. Always ensure the vacuum is turned "off" and is unplugged from the electrical source before performing any maintenance.

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  1. 1

    Ensure the hose is straight when using the wand attachment, as kinks in the hose will reduce suction.

  2. 2

    Place the vacuum in an upright position before changing the floor setting, as changing the setting when the vacuum is reclining may result in malfunction.

  3. 3

    Access the filter by pulling out the cyclone bin and lifting up the top. Lift the filter release catch and take out the filter. Wash the filter and the hard case in cold, clean water and allow to dry for at least 12 hours before returning to the machine. Clean the filter at least every 6 months, or more often if the vacuum is used frequently to clean heavy dirt and debris. A dirty filter will result in poor vacuum performance.

  4. 4

    Avoid using the Dyson DC 14 outside or on wet surfaces, indoors or out. This vacuum is not meant for wet conditions and exposure to moisture may result in damage to the machine.

  5. 5

    Empty the cyclone bin after every use and wipe the empty bin out with a clean cloth. If dirt and debris build up inside the bin, the vacuum will not work as effectively.

  6. 6

    Inspect all nozzles and hoses for possible obstructions if the vacuum loses suction. Tilt the machine, pull out the U-shaped hose near the bottom of the vacuum and inspect for possible obstruction. Squeeze the valve release buttons and look inside for any possible blockages. Wipe parts clean with a soft cloth.

  7. 7

    Let machine cool at least 60 minutes after use before checking the brush bar for any entangled fibres or hair. Set the vacuum on its front and use a coin to open the soleplate. Use a pair of scissors to cut away any string from the brush bar and return the soleplate to its original position. Make sure the soleplate is aligned with the front of the cleaner head. If there are strings caught on the brush bar or the soleplate is off alignment, the brush will have limited mobility and will not work well.

  8. 8

    Ensure the airway inspection valve has a square plastic piece that is positioned correctly toward the ceiling. The plastic piece should snap into place, allowing the vacuum to stand upright. Check the position of the plastic piece if the vacuum is not standing upright.

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