It is common to feel thankful to hospital staff. This gratitude can be because a relative was well cared for, even if the person did not get better. A former patient also might be appreciative of the care she received. Often, there is an impulse to say thanks, but if this is postponed, it is easy to get caught up in day-to-day life again and neglect sending the letter. Hospital staff members carry out difficult, stressful jobs. Part of their job satisfaction is being appreciated by patients and patients' relatives.
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Write the letter as soon as possible after the period in hospital. Decide whether you want to send the letter to a specific ward or department. Alternatively, you could send the letter to the CEO, the hospital administrator or director of nurses.
Mention people by name, and don't neglect some of the people behind the scenes, like the cleaner or the clerical staff. These people are often forgotten when people think about their care. If there is a specific incident that stands out, mention this. It might be that someone went the extra mile to reassure you or sat with you when you were feeling particularly vulnerable.
Send a small gift, such as fruit or chocolates. Keep the letter brief and to the point, personalise it and be sincere in what you say.
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