How to Troubleshoot a Toshiba Webcam

Written by susan reynolds
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How to Troubleshoot a Toshiba Webcam
Make sure your webcam is running the latest software. (keyboard - error image by Kirubeshwaran from

Toshiba laptops have a small webcam that is installed at the top of the screen. This is a built-in camera that will work with virtually any webcam platform, such as a messenger program. If you are having trouble operating the Toshiba webcam, the issue may be a missing software program or an outdated driver file. Drivers are the files that tell a program how to operate. Without functional drivers or software, the utility is useless.

Skill level:


  1. 1

    Go to "Start," then "Control Panel", then "System and Maintenance" and "Device Manager." This will open a window that shows you every driver installed on your laptop.

  2. 2

    Look for a yellow triangle on the list, which indicates a faulty driver. Double-click the file name next to the triangle to open it.

  3. 3

    Click the "Driver" tab and then click "Update Driver" to let the computer automatically search for new files. Download the driver and then restart your computer. The new driver should enable the webcam.

  1. 1

    Go to the website that has a list of Chicony Camera Assistant programs for different Toshiba OS versions.

  2. 2

    Click the program that is made for your operating system, such as XP, Vista or Windows 7.

  3. 3

    Click "Download Now" and "Save File." Double-click the file when it finishes downloading to install the program.

  4. 4

    Restart your computer after you install the Chicony Camera Assistant program and then try to use your Toshiba webcam.

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