If your Wii game console is giving you a "Disc could not be read" or "Unable to Read the Disc" error, you may be able to resolve the issue with some troubleshooting. If you eject the disc during game play, one of these messages will appear; returning to the Wii menu before you eject the disc will prevent the issue in the future. If troubleshooting does not repair your issue, cleaning the disc may be helpful.
- Skill level:
- Moderately Easy
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Things you need
- Lint free cloth
Check to make sure your console is not upside down. If the console is lying flat, make sure the game slot is above the SD Card slot on the front of the console.
Check that you are loading the disc correctly. If the console is vertical, the game label should face to the right when loading. If the game console is horizontal, the game label should face up.
Remove the disc and turn off the Wii. Leave it unplugged for at least 10 seconds. Restart the Wii and insert a disc to check if the problem has been resolved.
Wet a lint-free cloth. Hold the disc by inserting your finger into the centre hole. Take care not to touch the reflective area of the disc.
Wipe the disc with the wet cloth using a downward motion, working from the centre of the disc out. Do not wipe the disc in a circular motion.
Dry the disc with a lint-free cloth, using the same downward motion you used to clean the disc. Sit the disc aside for at least two minutes to allow the disc to dry thoroughly. Try the disc in your console to see if the cleaning resolves your issue.
Tips and warnings
- If these steps do not resolve your issue, your console may need repair.
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