How to Fix a Corrupted iPod Nano

Written by j.s. copper
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How to Fix a Corrupted iPod Nano
(Justin Sullivan/Getty Images News/Getty Images)

Just like a computer's hard drive, the drive within your iPod Nano can become corrupt and fail. A corrupted iPod Nano drive is often indicated by a folder or question mark icon on the screen while powering on the device. In most cases, there are a few steps you can take to reset and restore the iPod Nano back to working order. If the recovery methods do not work, you may have a bigger problem on your hands. In such cases, you must contact Apple.

Skill level:
Easy

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Things you need

  • iTunes

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Instructions

  1. 1

    Move the “Hold” switch to the “Hold” position for a few seconds. Move the switch to off. Simultaneously press down the “Menu” and “Select” (centre) buttons for 10 seconds to reset the iPod Nano.

  2. 2

    Connect the iPod Nano to the computer via iPod USB cable. Open iTunes if it does not start automatically.

  3. 3

    Highlight the iPod Nano in the sidebar and click “Summary.”

  4. 4

    Click “Restore” and select “Restore and Update.” This will erase the iPod, reformat the drive and reinstall the firmware. A progress bar will appear on the iPod Nano’s screen indicating the restoration process. Once complete, you will need to set up the iPod in iTunes again.

Tips and warnings

  • If your iPod Nano appears to be corrupt even after a restore, you may need to bring the device into an Apple Store for further diagnosis.

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