How to Repair a Network Connection That has Greyed Out on Windows XP

Written by mike benson
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How to Repair a Network Connection That has Greyed Out on Windows XP
Reinstalling your network card driver is a quick way to troubleshoot a disabled connection. (Network adaptor image by rlat from Fotolia.com)

A greyed-out network connection in the network connections window means that the connection for that adaptor is disabled. If you are unable to enable the connection, there is likely a problem with the Windows network stack, the adaptor itself, or both. Fortunately, you can reset these components to allow the enabling of the connection.

Skill level:
Moderate

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Instructions

  1. 1

    Press the "Windows" and "R" keys simultaneously on your keyboard. This loads a run box.

  2. 2

    Type "Msconfig" in the run box, and then press "Enter."

  3. 3

    Click the "Boot.ini" tab, and then click in the checkbox next to "Safe Boot." Select "Minimal," and then click "Apply."

  4. 4

    Click "OK" and reboot your computer.

  1. 1

    Press the "Windows" and "R" keys simultaneously on your keyboard.

  2. 2

    Type "Devmgmt.msc" and press "Enter." This loads the Windows Device Manager.

  3. 3

    Double-click "Network adapters." Right-click your adaptor, then select "Uninstall."

  4. 4

    Press "OK" on the removal confirmation. The device is then uninstalled.

  5. 5

    Click "Action," and then "Scan for hardware changes." Your network device is re-detected and installed. Close the Device Manager.

  1. 1

    Click "Start," and then "Run."

  2. 2

    Type "Cmd" and press "Enter." This loads the Windows Command Prompt.

  3. 3

    Type "Netsh int ip reset resetlog.txt" and press "Enter."

  4. 4

    Type "Netsh winsock reset" and press "Enter." Close the Command Prompt.

  1. 1

    Press "Windows" key and "R" key simultaneously.

  2. 2

    Type "Msconfig" and press "Enter."

  3. 3

    Click the "Boot.ini" tab, and then remove the check from "Safe Boot."

  4. 4

    Click "Apply," and then "OK."

  5. 5

    Reboot your computer.

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